A Compliance Week and konaAI survey finds that many compliance, ethics, risk, and audit professionals cite implementation obstacles and trust issues with AI tools.
Compliance, ethics, risk, and audit leaders reported significant challenges in implementing artificial intelligence (AI) tools, according to a Compliance Week and konaAI survey published Jan. 26. Key findings from the survey of 193 compliance professionals include:
- 66% of respondents cited problems with data quality or access as a challenge
- 54% reported a lack of expertise with AI tools
- 49% identified poor integration with existing systems as an obstacle
- 47% said training needs for AI tools were a challenge
- 42% pointed to unmanaged or unknown AI use by employees
- 42% said they trusted the results produced by AI tools, while 48% were neutral toward those outputs
The survey asked 193 compliance professionals about their experiences with AI in their organizations. Respondents also expressed reservations about the perceived reliability of AI outputs within compliance functions.
Mohan Krishna, executive director and head of product innovation at konaAI, said: “Compliance teams see AI as inevitable and necessary, but they are constrained by governance risk, data quality, regulatory uncertainty, and skills gap.”
Krishna added, “This is creating a strong demand for enterprise-grade, agentic AI solutions that confidently assist in transaction monitoring, flagging meaningful risks for human review, evaluating contracts, and measurably improving the business.”
